| Windows Troubleshooting by SystemInternals
To investigate a root cause or fixes efficiently is a critical skillset regardless you are in RD, QA or support roles. The course aims for the challenges such as:
- “How do I know if there is any resource leakage?”
- “What tools we may use to quickly narrow in on the source of a problem?”
- “How to troubleshoot and debug Windows applications by System Internals? “
Therefore, there will be lots of hands-on tutorials with
- Uses of Process Monitor / Process Explorer / Process Hacker to monitor suspicious behavior
- How to monitor application crash, hang, high-CPU issue, and resource leak?
- Some Windows sample Application to reproduce the crash, leakage issue and identify the root/cause.
- Uses of “Debug Diagnostic Tool” to automate the process of analyzing crashing, hanging, and leaking processes.
- Case study with installation failure, file locked, access denied,
When registration, please plan your time well to ensure your attendance and participation. 5-min presentation for your own troubleshooting case sharing will be required at the end of course.
Prerequisite
- Basic Windows OS concept. i.e. process and, thread.
- Product troubleshooting testing experiences
| Course Name |
Windows Troubleshooting by system internals |
| Speaker |
Tony Hsu |
| Duration |
18 hours (3 hours per sessions) |
| Location |
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| Language |
Chinese |
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Agenda |
| Session 1 |
- Setup the environment and tools
- Introduction of tools and resources
- Process Hacker
- System Internals
- Configuration of Symbol
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| Session 2 |
- Windows Key Process
- Smss, wininit, taskhost, lsass,
- winlogon, lsm, svchost, services, csrss
|
| Session 3 |
- Process monitor
- Key DLL introduction
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| Session 4
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- Malware and suspicious behaviors
- AutoRuns, PsInfo, PsExec
- PsList, ListDLL, SigCheck
|
| Session 5 |
- Case study samples
- RCP/DCOM communication troubleshooting
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| Session 6 |
- Debug Diagnosis Tool for Crash, hang, leakage analysis
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| Session 7 |
- Your own troubleshooting case study
- 5 min presentation by turns
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